Terms and Conditions
Exclusive Cliff Trail Ride in Alvor
Tolerance
After the start time of the Experience, the Guest is entitled to 15 minutes of grace to appear at the Experience meeting point. If the tolerance time is exceeded, the Host has the right to continue the experience if there are more participants involved or to cancel, and the Guest is not entitled to any type of refund or rescheduling.
Cancellation Policy
Cancel up to 7 days before the start of the Experience to receive a full refund or up to 24 hours after booking, as long as it is made more than 48 hours before the start time.
The Host has the right to cancel the experience if weather conditions create an unsafe or uncomfortable environment for the participants, in which case a full refund will be given to the Guest.
Horse Friendly Policy
By purchasing the Experience you agree that you have read and accept all Terms and Conditions. The weight limit is 90kg. If you exceed the weight limit, you will not be able to participate in the experience and will not be entitled to a refund. After purchase and attendance at the location, the Experience is non-transferable.
Minimum Age
The minimum age to participate in this Experience is 6 years old unless expressly indicated by the Host (GM Equestrian staff) in writing through the contact method used between the Host and the Guest (buyer of the Experience).
Rules Compliance
The Guest must comply with the safety standards transmitted by the Host as well as all the rules for the proper functioning of the Experience. Any violation of the rules and/or safety standards may put the Guest, the Host, other participants and animals in danger. It is the Host's right to terminate the Experience or ban Guest(s) who affect the proper functioning of the Experience without them being entitled to a refund or rescheduling.
Horse Riding Lessons
1.Depending on age, sporting level and sporting objectives, students will be integrated into different training classes.
2.Registration at GM Equestrian presupposes attendance at classes throughout the year.
3. The student's withdrawal does not give him the right to a refund for classes not received.
4. Any hours not given in the arena, due to rain, will be rescheduled to a new time or refunded.
5.Depending on the intensity of the rain and the age of the students, the Trainer will decide whether the class in the arena will continue or not.
6. The Trainer is available to receive Parents whenever requested, at a time to be agreed.
7.Individual classes must be purchased in advance and arranged directly with the Trainer.
8. The student must notify the Trainer in advance when he intends to be absent for any reason, and is not entitled to a replacement or refund.
9. Classes canceled by the Trainer will be rescheduled if possible or a refund will be made to the student.
10.All students must provide their name, date of birth and NIF when registering for insurance (mandatory) worth €20 per year.
11.Within the Club, the student must respect the rules of operation and sporting ethics.
12.Students must strictly adhere to the scheduled start time of classes.
13. GM Equestrian students with their own horse will be able to use the riding arena for free, as long as there are no bookings.
14. Payment of the monthly fee must be made by the 8th of the month to which it relates.
15. GM Equestrian closes its classes during the following periods: Sundays, Mondays, July and August. (Subject to change)
Horse Transport
All bookings will be made taking into account the following conditions and will apply in all circumstances. In a confirmed reservation it will be agreed that the customer will always comply with all the terms and conditions described.
Both horse, equipment and material will be under the responsibility of the owner, and the horses must be insured by the owner.
All additional veterinary and horse accommodation expenses are paid by the owner. If, in our opinion, the horse requires urgent veterinary care during the journey and the owner is not contactable, one of our veterinarians will be contacted, however the owner will be responsible for all veterinary or emergency expenses incurred.
It is the responsibility of the consignor to prepare the horse properly for the trip. The decision and responsibility rests entirely with the owner if the horse is transported with protections (fore and hind limbs, tail, etc.). GM Equestrian and its employees will take into account all necessary precautions for a safe and comfortable journey, however the owner will be responsible for any damage inflicted on or by his horse.
Damage caused to trucks will be the responsibility of the horse owner and the costs of repairs will be borne by the owner.
If it is not possible to load the horse due to poor handling, failure of the dispatcher to appear, etc. , and the transport does not take place, the owner will be charged with a cancellation fine of between 50 and 100% of the budget value, depending on the circumstances
We reserve the right to deny the continuation of a transport, even with the horse loaded or during the journey, if we believe that the transport will not be carried out in complete safety or if it puts the horse, the truck or our employees at risk, and a fine cancellation policy will apply. For this reason, if it is necessary to unload the horse before the final destination, the owner will be responsible for paying accommodation and veterinary costs. You will also be responsible for coordinating new transport.
Prices and quotes are quoted based on the information given by the customer at the time of booking, if the information is incorrect or changes, and as such results in an increase in travel time or mileage it may result in an increase in expense.
Extra waiting time for loading or unloading will be charged at €15 every half hour.
Our trucks are prepared to carry up to a certain amount of material and equipment per horse. All contents will be the responsibility and must be insured by the owner. We are not responsible for any damage or loss of transported material. If the quantity of material exceeds the established space, we may provide additional space for which a separate charge will be made.
Cancellations made 24 hours before loading will be penalized with 50% of the budget amount. If cancellation is made less than 12 hours before loading, the quote will be charged in full.
To confirm your reservation, a 50% deposit will be requested and the remainder will have to be paid at the time of loading. Payments can be made by bank transfer (proof required), MB WAY or cash.
GM Experiences
Cancellation Policy
Cancel up to 7 days before the start of the Experience to receive a full refund or up to 24 hours after booking, as long as it is made more than 48 hours before the start time.
The Host has the right to cancel the experience if weather conditions create an unsafe or uncomfortable environment for the participants, in which case a full refund will be given to the Guest.
Different cancellation policies might apply on experiences supplied by other providers outside of GM Equestrian.